Privacy policy

PRIVACY POLICY

Effective Date: 24 August 2026

Bayyar Bani (“Bayyar Bani”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Bayyar Bani collects, uses, processes, stores, shares, and protects personal information when you visit or use www.bayyarbani.com (the “Website”), create an account, purchase our products, contact us, or otherwise interact with our services.

By accessing or using our Website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein, subject to applicable law.

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised “Last Updated” date.

1. INFORMATION WE COLLECT

Depending on how you interact with Bayyar Bani, we may collect the following information:

Full name
Email address
Mobile/telephone number
Billing address
Shipping/delivery address
City, State and Country
Order and purchase history
Payment and transaction-related information
Customer service communications
Reviews, feedback, enquiries, or other information voluntarily provided by you
IP address
Browser and device information
Website usage information
Cookies and similar technologies
Any other information reasonably necessary to provide our products and services

We aim to collect information that is reasonably necessary for the purposes for which it is processed.

2. HOW WE COLLECT YOUR INFORMATION

We may collect information when you:

Visit or browse our Website
Create an account
Place an order
Make a payment
Subscribe to our communications
Contact customer support
Request a return, exchange, cancellation, or refund
Submit a review or feedback
Participate in promotions, contests, or surveys
Interact with our Website through cookies and similar technologies

Certain information may also be collected automatically when you access the Website, including technical and usage information such as IP address, browser type, device information, pages visited, and general Website activity.

3. HOW WE USE YOUR INFORMATION

Bayyar Bani may use your personal information for the following purposes:

3.1 Processing and fulfilling orders

To process, confirm, pack, dispatch, deliver, and manage purchases made through our Website.

3.2 Payments

To facilitate and verify payments, refunds, cancellations, and other transaction-related activities through our payment service providers.

3.3 Customer service

To respond to enquiries, complaints, return/exchange requests, refund requests, delivery issues, and other customer support matters.

3.4 Communication

We may contact you through email, telephone, SMS, WhatsApp, or other appropriate communication channels regarding:

Orders
Payments
Delivery and shipment status
Returns and exchanges
Refunds
Account-related matters
Customer service
Important Website or service-related information

These communications may be sent where reasonably necessary to provide the services requested by you.

3.5 Marketing and promotional communications

Where permitted by applicable law and subject to your preferences or consent where required, we may use your contact information to communicate information about:

New collections
Product launches
Special offers
Discounts
Sales
Promotions
Events
Other Bayyar Bani updates

You may opt out of promotional communications at any time.

3.6 Website improvement

We may use information to understand how customers use our Website and to improve its functionality, design, products, services, security, and customer experience.

3.7 Fraud prevention and security

We may process information to identify, prevent, investigate, and address fraud, unauthorized transactions, misuse of our Website, security incidents, or other unlawful activities.

3.8 Legal and regulatory compliance

We may process or disclose information where necessary to comply with applicable laws, regulations, court orders, governmental requests, tax requirements, accounting requirements, or other legal obligations.

3.9 Protection of Bayyar Bani's rights

We may use information where reasonably necessary to establish, exercise, or defend our legal rights, enforce our Terms and Conditions, protect our business, customers, employees, service providers, or other persons, and prevent misuse of our services.

4. SHARING OF PERSONAL INFORMATION

Bayyar Bani does not sell or rent your personal information to third parties for their independent marketing purposes.

However, we may share personal information where reasonably necessary to operate our business, provide our services, process your orders, or comply with legal obligations.

This may include sharing information with:

Payment gateways and payment processors
Shipping and logistics companies
Delivery partners
E-commerce and technology service providers
Website hosting providers
Cloud service providers
Customer support providers
Marketing and communication service providers
Analytics providers
IT and security service providers
Professional advisors, auditors, consultants, or legal representatives
Government authorities and law enforcement agencies where required or permitted by law

Such parties may receive only the information reasonably necessary for the relevant service or purpose.

Where appropriate, Bayyar Bani may require service providers to maintain confidentiality and implement reasonable security measures.

5. PAYMENT INFORMATION

Payments made through the Website may be processed through third-party payment service providers.

Bayyar Bani does not generally store complete debit card, credit card, banking credentials, UPI credentials, or other sensitive payment credentials on its own servers.

Payment information may be collected and processed directly by the relevant payment service provider in accordance with its applicable terms, security practices, and privacy policy.

Bayyar Bani is not responsible for the independent privacy practices of third-party payment providers.

6. SHIPPING AND DELIVERY INFORMATION

To fulfil your order, we may provide necessary information such as your name, mobile number, and shipping address to logistics and delivery partners.

This information may be used for:

Delivery of your order
Shipment tracking
Delivery notifications
Verification of delivery details
Resolving delivery-related issues
Handling returns and exchanges

7. COOKIES AND SIMILAR TECHNOLOGIES

Bayyar Bani may use cookies and similar technologies to provide and improve the Website.

Cookies may be used to:

Remember your preferences
Maintain your shopping cart
Improve Website functionality
Understand Website traffic and usage
Analyze customer behaviour
Improve security
Improve marketing and advertising activities

You may change your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality or availability of some features of the Website.

8. THIRD-PARTY WEBSITES AND SERVICES

The Website may contain links to third-party websites, applications, social media platforms, payment providers, delivery partners, or other external services.

Bayyar Bani does not control and is not responsible for the privacy practices, security, content, or policies of such third parties.

Your use of third-party services may be subject to their own terms and privacy policies. We encourage you to review those policies before providing personal information.

9. DATA SECURITY

Bayyar Bani takes reasonable and appropriate technical and organisational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Access to personal information may be restricted to authorized personnel, service providers, contractors, or other parties who reasonably require such information for legitimate business purposes.

However, no electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect your information, Bayyar Bani cannot guarantee absolute security of information transmitted to or stored through the internet.

You are responsible for maintaining the confidentiality of your account credentials and passwords, where applicable.

10. DATA RETENTION

Bayyar Bani may retain personal information for as long as reasonably necessary to:

Provide our products and services
Maintain customer and transaction records
Process orders and returns
Resolve complaints and disputes
Prevent fraud and misuse
Maintain accounting and tax records
Comply with legal and regulatory obligations
Enforce our agreements and protect our legal rights

When personal information is no longer reasonably required, Bayyar Bani may delete, anonymize, or securely dispose of it, subject to applicable law.

A request to delete personal information does not require Bayyar Bani to delete information that we are legally required or otherwise permitted to retain.

11. YOUR RIGHTS AND CHOICES

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

Request access to certain personal information held by us
Request correction of inaccurate or incomplete information
Request deletion of information where legally permissible
Withdraw consent where processing is based on consent
Opt out of promotional communications
Raise a privacy-related complaint or grievance

Requests may be subject to reasonable identity verification and applicable legal limitations.

Bayyar Bani may retain information where necessary to comply with legal obligations, prevent fraud, resolve disputes, complete transactions, or protect its legal rights.

12. MARKETING COMMUNICATIONS

Where permitted by applicable law, Bayyar Bani may send promotional communications through email, SMS, WhatsApp, telephone, or other communication channels where you have opted in or where otherwise legally permitted.

You may unsubscribe from promotional emails using the unsubscribe option provided in the communication or by contacting us at:

support@bayyarbani.com

Opting out of promotional communications will not necessarily stop essential transactional or service-related communications, including order confirmations, payment information, delivery updates, returns, refunds, or customer support communications.

13. CHILDREN'S PRIVACY

Our Website is not intended to knowingly collect personal information from children in circumstances where parental or guardian consent is required under applicable law.

If you believe that personal information relating to a child has been provided to Bayyar Bani without the required consent, please contact us at:

support@bayyarbani.com

We will take reasonable steps to address the matter in accordance with applicable law.

14. BUSINESS TRANSFERS

If Bayyar Bani undergoes or participates in a merger, acquisition, restructuring, financing, sale of assets, transfer of business, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Where required by law, appropriate notice will be provided.

15. CROSS-BORDER DATA TRANSFERS

Certain third-party service providers used by Bayyar Bani may process or store information outside India.

Where personal information is transferred or processed across jurisdictions, Bayyar Bani will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and appropriate safeguards.

16. CONSENT AND WITHDRAWAL OF CONSENT

Where consent is required under applicable law, Bayyar Bani will seek consent through appropriate means.

Where processing is based on your consent, you may withdraw that consent by contacting us at:

support@bayyarbani.com

Withdrawal of consent will not affect the legality of processing carried out before the withdrawal.

Please note that withdrawal of consent may affect our ability to provide certain services where the relevant information is necessary to provide those services or complete an existing transaction.

Bayyar Bani may continue to process information where such processing is otherwise permitted or required by applicable law.

17. GRIEVANCE REDRESSAL

If you have any question, concern, or complaint regarding the collection, use, processing, storage, or protection of your personal information, please contact us.

Bayyar Bani
Email: support@bayyarbani.com
Mobile: +91 9873882100

We will make reasonable efforts to review and address your grievance within the timeframe required under applicable law.

18. CONTACT INFORMATION

For any privacy-related questions, requests, complaints, or concerns, you may contact:

Bayyar Bani
Email: support@bayyarbani.com
Mobile: +91 9873882100
Website: www.bayyarbani.com

19. CHANGES TO THIS PRIVACY POLICY

Bayyar Bani reserves the right to modify, update, or revise this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the Website after the updated Privacy Policy is posted will be subject to the revised Privacy Policy, to the extent permitted by applicable law.

Last Updated: 24 August 2026